SecureOffice.net

"Because of the way user access is controlled, a single SecureOffice site can be used with many clients."

"Email is not a good solution for sharing confidential or large files."

Introduction

Tenon Group PLC is a top ten accounting firm with 1500 staff operating through a network of 28 offices across the UK. The company provides clients with expertise in Business Services, Tax, Financial Services, Corporate Finance, Recovery, Outsourcing and Forensic Accountancy.

The Problem

Tenon's outsourcing division is a leading provider of financial outsourcing solutions to the owner managed business marketplace. The business was keen to find a more secure way to share accounts and payroll data with its clients. Shane Chant, Associate Director of Group IT explains, "Our outsourcing team were using email to send and receive accounts and payroll data to and from clients. As with any email message sent between two organisations, the contents and attachments were sent over the internet, and routed through a number of mail servers along the way. There is no guarantee messages will not be intercepted, copied or simply delayed. Some of the files can be quite large, sometimes exceeding the maximum message size imposed by Internet Service Providers. This was obviously disruptive to our outsourcing team, as they work to strictly agreed deadlines and could not afford any delays in the process."

The Solution

When Shane first heard about SecureOffice he quickly saw its potential to improve the outsourcing process, and has been satisfied with the results so far. "Now the outsourcing team can see what's happening with a client's data. The automated email alerts let staff and clients alike know when any files have been added, edited or deleted, and by whom. We've found the interface to be easy to use, and because of the way user access is controlled, a single SecureOffice site can be used with many clients." Tenon's internal IT department now also uses SecureOffice to share application and project data with software providers.

The Future

Shane comments, "Tenon has many specialist teams. Following our experience with using SecureOffice for Outsourcing and Group IT, we're now looking to adopt it more widely. We believe it can help us to not only work more securely but also improve productivity and offer a better service to clients."

Small companies demand better IT-solutions

There are approximately one million small businesses with up to 9 employees in the UK only. You'll find them in all kinds of industries. Common to them all is that they use IT in their daily work as much as larger companies - or at least they would like to. Some people say small businesses have other needs but in reality they can't afford to invest in firewalls, switches, email, virus filters and collaboration tools that larger companies use within their well-protected networks. It's simply too expensive and too complicated. The argument that is often used is that small businesses are less demanding. But would a small business suffer less from an attack on its network or loss of critical files or documents? Of course not! Probably quite the opposite. The truth is that it hasn't been prof